It is not the cubed ice selection button on the control panel. Please remember that the expert is able to walk you through a repair like this and even help you order any required parts. Lift the wire shut-off arm to turn off the ice maker, or turn off the power switch on the ice maker. Auger drive will not turn by: Tye The plastic auger in the ice box turns fine. must realign the auger by turning it in 90. degree turns (see below) until the ice bin. The dispenser lock switch and freezer door interlock switch could prevent the auger motor from getting voltage. Use a nut driver to remove the screws holding the auger motor to the back of the freezer. If your motor is getting voltage but not turning, you will need to replace the auger motor. If there is not 120VAC, the main control WR55X10942P would be the likely cause. Kenmore 3-Burner Pedestal Gas Grill PG-4030400 ... Kenmore 4-Burner LP Stainless Steel Gas Grill, Kenmore EB38084 Oscillating Ceramic Heater. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Receive discounts, usage tips, and recall notices. The more I thought about it I remembered when … Over time, this forms into a formidable chunk of ice. The ice maker makes ice however the motor will not turn the auger. Clear any obstructions found. Get more answers from the people in your networks. The auger will not turn if: Freezer door is open. As a result, the dispenser will not dispense ice. This clears the chute and prevents an ice jam. Unplug your refrigerator from the wall outlet behind it. After thawed, plug back in and see if the ice maker will cycle. My dispenser lights are not working. One more thing I want to share because I have a very similar Kenmore Refrigerator is this, when ever you use crush ice switch it back to cubes and have a few regular ice cube drop. The ice maker module was replaced, the temperature was set to 2 degrees, the issue was the button is not an "ice on" button but rather an "ice off" switch. The more I thought about it I remembered when pushing on the lever I was getting water not ice made me think the lever was busted not the auger. I did some research for you at and found an expert answer to a similar question that may help you until your expert can respond to your specific question. The ice maker may not be allowing the auger to dump ice. There could be several reasons that your ice maker auger is not working. If the motor runs but the auger does not turn, check for obstructions in the auger such as it being frozen to the ice bucket. 3. When the dispenser cradle is pressed, 1) control pad LEDs and the dispenser light dim, and 2) the evaporator fan stops … To determine... if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. My icemaker will not stop making ice, overflows the bucket. How to Test if Auger Motors Are Working in Fridges 1. yes ,, pull the auger motor assy out and unplg the two wires ,, set your meter to 115v and stick a lead into each wire, hold the light switch in and press the lever for ice and it should get 110v Ask Your Own Appliance Question Ice may be behind the motor. If you hear the motor, make sure the blades are turning Pull out the ice bin, leave door open, press the door switch so it thinks the door is closed then activate the ice dispenser. Using a kitchen knife that was not pointed but round nosed - thin enough to get in the thin gap - carefully using two knives one on the upper right corner in about 3/4 of an inch and the other on the lower right edge it started to move - working my way around the edges not being too aggressive it eventually came out. If your ice maker doesn’t turn off (it keeps making ice) even when the ice bin is full: 1 Lift the bail wire to shut off the ice maker, and remove the ice bin. To test the auger motor: Verify ice dispenser is not locked. It is the drive off the motor that is not engaging. Lift up on the front of the bin and pull it from the... 2. Start Your Repair Here. Green led will not come on. If the ice maker itself is jammed. When researching this I was mostly lead down the path to replace the ice maker - thinking the electronics where keeping the auger from turning and dispensing ice but eventually I ran across these other part options and read that the auger might not be operational due to the ice maker lever in the door not depressing the auger engage button. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. I just installed a wholehouse filter system & ... Why is my ice maker making one batch of ice per day? If the ice is clumped together, dump the ice and let the ice maker produce new ice. After replacing the auger motor it turned briefly after the refrigerator was plugged back in, but is no longer turning again. I couldn't have replaced this part if not for the user input - READ MORE options - I removed the single screw as recommended and focusing only on the lighted part of the panel. I have frost in my dispenser area. It was illuminated when I checked so after turning it off and waiting about 12 hours, it started making ice again. My ice cubes are clumping. The water dispenser works. When the metal auger in an ice maker keeps rusting, it's time to replace the auger or even the entire ice bucket assembly. ft. Top-Load Washer - White, Kenmore 32600 16" Oscillating Stand Fan - White. A wiring failure in that circuit could also cause your problem. An ice cube may be jammed in the ice mold tray. Note: This TEST/FILL button will be on the ice maker itself. If there is 120VAC, the auger motor has failed and would need to be replaced (as long as there is not an ice block in the ice bin). How do I clean my dispenser? Level the ice 3. Thanks If the auger turns freely, use a multimeter to test the auger motor for continuity. When you have an ice chunk blockage, typically you will hear the auger trying to break up the ice. I am still troubleshooting the root cause of the problem, and I now know that neither the ice maker and the Case-fan auger assembly is the problem. All rights reserved. When you don't use the ice maker for a while, turn the ice maker off to prevent frost from occurring. fits into place with the drive mechanism." Ice Maker Not Dumping Ice. Image Credit: baloon111/iStock/GettyImages. My ice cubes smell bad or taste bad. Open the freezer door and grab the bottom of the ice bin. Using a screwdriver if necessary, remove the ice maker, clean it thoroughly, and then reinstall it. If the auger is not turning, first verify the motor is operating. There is a parts list diagram available on the. The auger motor will turn with the ice bin removed in Classic series (BI) units. ©1999 - 2020®. If your KitchenAid Ice Maker is not working use this troubleshooting guide to diagnose common problems. KONDUONE Durable WR17X11705 Ice Maker Auger for Hotpoint GE Ice Maker Refrigerator Dispenser Auger Replacement -Replaces WR17X11939 WR17X11305 1042091 AP3672963 PS964350 EAP964350 Ice Bucket Auger 4.8 out of 5 stars 171. Please try a different email address. Unplug the refrigerator and carefully use a hair dryer to thaw it out. Verify water dispense feature works. I took the dispenser motor out and applied electrical current to it and it works fine also. Control panel cable is disconnected. Kenmore 22242 3.6 cu. There are other parts that may be faulty when the ice maker does not make ice. Ice cubes may have piled up in the bin and cause the ice maker to turn off. If the ice maker is making ice, and the ice bin is full and the ice isn’t frozen together, when you press your cup for ice, a switch will click and the auger motor should start turning. Press and hold the TEST/FILL button until the ice maker starts to turn/cycle. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. Why is red light blinking in ice maker area? "When removing or replacing the ice bin, DO NOT rotate the auger in the ice bin. Do I have to use the filter on my Kenmore refrigerator in order for it to continue working properly? I temporarily externally wired the fan supply and feedback line to monitor power to the fan, and feedback from it and confirmed that the unit is being driven properly, so that isn't the problem either. I hope that will help in the future. - great information! The link is attached below.. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. My ice cubes will not drop from the mold. Pull the refrigerator from its home to access … The hardest part was getting the clear plastic lever assemble separated from the lighted panel - after looking long and hard I saw that there was some dried beverage junk kind of holding the assemble from slipping out so I had someone help me in holding the unit and prying on the old part still stuck in place being careful not to break the base unit I used the same knife that I used on the door to pry the clear plastic ends that have these little clear pressure clips - working one side then the other finally it started to move and eventually came free - popped in the new part replaced the lighted assemble and I was off and running - thanks you and your user base made this a success and saved me a bundle!!! Temperature Considerations To produce ice, both the refrigerator and the ice maker need to be kept at the proper temperature. There may be a part on the ice maker that is faulty. The ice dispenser has stopped working; the auger will not turn when the dispenser cradle is pressed. thats possible ,,, use a hair dryer and warm up the auger motor and keep trying the dispenser and if the fork on the motor starts to turn and hold in on the lever for a few minutes to loosen it up but if it never starts to turn then replace the motor / thanksi will be off line for rest of the day to take my insulin and rest up so if you need more information please ask now or please hit the accept button … The auger motor spins the auger blade and pushes the ice through the dispenser chute. I have check and the cylanoid is working ok. The freezer is not cold enough for complete ice cube production. You have to turn the auger. With the ice box out I depress the door switch and the paddle the switch on the ice maker that opens the chute for the ice goes up but the drive that turns the auger will not spin. View All Refrigerator Switches. We are Safe, Secure, Dependable and Trusted. Ice Maker Does Not Turn Off. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Not sure which part to purchase I took a gamble on this part and sure enough that fixed the problem. We're open and continuing to ship packages. Unjam the ice tray 4. I don't have a service manual on this refrigerator. Any suggestions? If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. Micro Switch. my auger on the ice maker stopped running, as well as lights on the panel. When researching this I was mostly lead down the path to replace the ice maker - thinking the electronics where keeping the auger from turning and dispensing ice but eventually I ran across these other part options and read that the auger might not be operational due to the ice maker lever in the door not depressing the auger engage button. lights on digital panal keep going up and down, the fridge is not working. Ice can clump if the ice maker isn't used very often or you have the temperature for the freezer set too low. To reset the ice maker, make sure that: The water supply is turned ON, and no kinks should be in the lines. Your question was published, help is on its way! Make sure that the ice bucket is inserted properly into the freezer so that the auger motor arms properly spin the auger. If not, be sure that nothing is clogging the ice machine chute and try the entire process again if ice cubes were lodged inside. The dispenser micro switch is … If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. If the auger is accidentally rotated, you. While the auger is designed to unstick these ice cubes from each other, if you aren’t using your ice maker very often, the auger won’t turn on. $14.99. My icemaker does not make enough ice or does not make it fast enough. . You can try and thaw it out. I'm sorry that you are having some difficulties with your Kenmore Refrigerator's ice maker.