We just replaced the compressor today, $950 later! (also had the circuit board replaced 2 years after purchase). If there’s a class-action suit related to this issue, count me in! If they show up. Both refrigerators had the same cooling issues. Had to throw away all the food and borrow mini refrigerators In the meantime. You can change these settings at any time. However, I was also warned by the (non-Sears) technician today that these compressors can have significant delays in supply/availability. Never again will I buy a LG. They told us they just needed to come and verify it because they couldn’t accept the repairman we called and charged us a $169.00 dollars to verify and then denied it. The Linear Compressor on my Kenmore refrigerator, Model 795.73165.610, has failed, and according to my manual is still under the 10 year warranty for the compressor, but not the installation. First repair when the fridge was 2 years old they didn’t replace the compressor only soldered in a filter and recharged. Lost around $500.00 in food. Two months is too long to have to live with two small kids out of a mini-fridge (which I also had to buy). Worked on and off for about four years and then the compressor started malfunctioning (running but not cooling, could tell by the high pitch sound). Sears elite 79574023411 compressor. Compressor died several times. Compressor replaced. I will not have it repaired because it is still a recurring problem. Outrageous. Just found out about the class action lawsuit. -Chad. Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. That settlement, however, does not include the compressors identified in this current class action lawsuit, plaintiffs said. I have a $3000 Kenmore Elite refrigerator model 795.74023.411 with a failed LG linear compressor. Had to purchase a small refrigerator until the new LG compressor was available. In May of 2018 it stopped cooling. Thanks. It constantly broke so we finally threw it out and it was only a few years old. Had to pay for labor and other two parts (~$600). Compressor replaced one week later (FLS075LANA) along with Filter/Dryer and Service Valve. Your refrigerator was manufactured by LG. After calling several repair companies through Angie’s List and explaining what was happening they informed me that it probably was the compressor again and that it would be covered under warranty and they could not provide service. It’s now November 5th and they still have not been out to repair it. I bought the fridge in Dec 2017 ($2k) so it's not even 3 years old yet. This has cost us lots of money and time. How soon can this lawsuit be taken care of? Please let me know what I need to do. Less than 2 years old. We have documented at least 5-7 service trips all within the past 2-3 years with several replacement parts. Clean refrigerator just stopped cooling. The refrigerator warranty for the compressor and sealed system for dozens of years were always much better than the standard warranty for the rest of the unit. Have you had it replaced or repaired? What they’ve done is fraudulent and misleading. It is a smart fridge. We lost about $100 worth of food. Repair estimate around $1900 ($1400 if parts are covered). I have all my documentation and would love to see a class action lawsuit against Kenmore/LG. Compressor died and repair tech says they can’t even get the part. It stopped cooling 10/6/2020 while we were on vacation ruining all of our food. It failed on October 25th 2020, we found puddle of water around the fridge early Sunday morning. 5 weeks to get service to replace the compressor, 2 more service appointments in October (9th and 27th)-now finally up and running. Even the "authorized" LG Service Centers won't touch it! This is the second occurrence and I am not letting go of this!!! Top Class Actions is a legal news source I would so like to be part of the law suit. A week ago it stopped cooling and all freezer frig food lost. v. LG Electronics U.S.A. Inc., Case No. Again the compressor. Our Kenmore Elite refrigerator was manufactured in August 2012. I have purchased 2 (two) Kenmore Elite refrigerators Model 79572093312 Serial #403KROO264 in 2013 and replaced it when it stopped cooling properly with Model 79574093411 Serial #602KROO003 in April of 2016. Compressor part cost covered under warranty. I hired a repairman at a cost of $700 to replace the compressor. I called out a refrigerator repairman from a private company who told me it was the compressor and would cost 1,200 to replace. At Kenmore we are here to help. Had to repair it twice and it needs to be repaired AGAIN for faulty compressor and doesn’t cool. Said new compressor was better. Purchased 5/30/2015 | Stopped Cooling 9/3/2020 | Consideralble amount of food lost, Called Sears on 9/8/2020 who stated that it would be under warrantee if it was the compressor but their earliest appointment 10/17/2020. He suggests calling LG as this is a widely known issue. Got a technician out and said it was not able to be repaired. Repair technician said it is the LG compressor that he has replaced in many. Sears sent out tech and the compressor was replaced, but we were told the new compressor only had 90 day warranty. Very upset on investing my money on a fraudulent product. After waiting a month and paying $180 to have someone just come look at it today (they must be very busy dealing with everyone’s broken Kenmores), the technician said they need to replace the compressor, condenser, dryer and two valves, plus flush the system to remove suspected blockages. They actually said it was a covered part??? Paid $150 for sears home services estimate alone! Almost 4 weeks and still no available appointments for the repair! Clark v. LG Electronics U.S.A. “placed LG on notice of the defective nature” of its compressors in 2013 by focusing on its Smart Cooling System. We also had to have a repairman out within months of purchasing it due to a tubing issue. Compressor went bad in 2019 and because it was out of warranty had to pay over $400 for replacement.
Ye, I purchased a Kenmore Elite on 6 Nov 2017, model no. Compressor failed October 2020 It took Sears 3 weeks to come out to repair it. It is a beautiful refrigerator but for $2000 this is a disgrace. This is criminal. We declined and will wait for the warranty work, which will be November 12th. Have you purchased a Kenmore refrigerator with an LG compressor? People are having to come out of pocket for costs in parts, repair and replacement food etc. Fortunately he does this as one of his jobs so we are only out the cost of the replacement compressor & the food we lost.   |   Have been trying to get Sears Home Services to recognize that it is part of a Class Action Lawsuit, at this point I have nothing good to say about Sears Home Service or Customer Support. My refrigerator stopped working over three weeks ago. Mind you if the service tech that comes out to do the repair determines that it is not the compressor … I purchased a kenmore elite 795.74015.411 model around 2015. 4.4 out of 5 stars 85. that reports on class action lawsuits, class action settlements, Repairman said he had replaced compressors in four other just that week that were under 4 years old. LG is the worst, neveragain. They also cannot come back for this repair for almost another month (dec 23) and it will cost another $517 for labor! Now that the LG lawsuit has settled in consumers’ favor, it is about time to get Kenmore/Sears to do the same. LG is no help because it is a Kenmore product. The compressor failed two weeks ago. “placed LG on notice of the defective nature” of its compressors in 2013 by focusing on its Smart Cooling System. Additionally out $120 for service call related to repair and a couple hundred for spoiled food. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Please add me to class action if it proceeds. Today’s repair for labor only, will be close to $500. On October 3, 2020, our refrigerator quit cooling. Yes I have. The repair man just left after replacing the compressor $770. Placeholders.enable(); Purchased a Kenmore Elite Model 795 in 2017 with the infamous LG compressor. Now more disturbing is that the replacements are with the same faulty compressor system. v. LG Electronics U.S.A. This is $3000 fridge that has not run right since purchased. Please include us in this class action!!! During the visit he mentioned how many issues they were having with these models…that the parts were almost entirely made by LG. I’ll never come close to buying an LG manufactured appliance or device again and would recommend others to do the same! Nonrefundable diagnostic fee might I add.