I have the same unit and same problem, worst refrigerator I have owned. The other culprit is the extreme relative humidity of the coastal south, which causes condensation almost immediately once door is open. Tags. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. Water does not spray into the ice maker anymore. Once the ice maker starts working, it will eject the contents of its reservoir, so replace the tray and close the refrigerator door to avoid spilling partially frozen water onto the floor. Cause 1 Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. 3- Water fill valve sticking causing an overfill. If the door switch fails, the dispenser will not turn on. That is pretty much all I have been able to do so far. Never use a blow dryer to remove frost/ice inside the unit. Next Last. I have a Whirlpool double door with unit on front of freezer door.Its about 10 years old. (Not under the tray). Re assemble the ice maker and turn back on. Still working just fine today. If your Frigidaire French Door Refrigerator Ice Maker is not working properly, find out what to do to check your water setup and start making ice. Ice Maker Removal: This style of icemaker is mounted sideways at the top of the freezer compartment and is covered by a door flap. Using Isolated wire jumper test between: Accessibility, Samsung  Refrigerator Model RF28HMEDBSR/AA-0001 thru Samsung  Refrigerator Model RF28HMEDBSR/AA-0014. It dumps the water and ice into the bin. About three weeks ago the normal filling sound changed to a kind of clicking and then stopped altogether. #1. Lower Wire Arm To Turn Ice Maker ON. Using Crushed Ice allows very small pieces of ice to melt in a few seconds and get under bucket, building up quickly, pushing bucket up and out of its holder. The door switch turns off the ice and water dispenser when the refrigerator door is open. ... Ice Maker Jammed Ice Cubes Stuck In Door Chute rf28hmedbsr/aa is a partial model number for a Samsung Refrigerator. Thread starter cnbales; Start date Sep 29, 2017; Status Not open for further replies. Tried the hair dryer suggestion and it worked….I could see the ice formation at the base of the black water tube. I have replaced the ice maker and checked for clogs and there are none. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. This DIY repair guide gives easy-to-follow instructions on how to replace the in-door ice maker. Don't be so quick to make a service call when your ice maker stops working. @jlupa, I have a Whirlpool Side-by-Side (exact model in Title) and the ice maker stopped working but the water pressure appears to be adequate. Read more. Had a Samsung and the ice maker never had a problem for 14 years running. I shorten it by cutting off enough so it won’t get hung up on anything. 3. Show More If only one dispenser part is not working, test each of the dispenser components before... - Whirlpool fridge French door ice maker It then trickles down and freezes under the bucket. From what I remember, you only see a small amount of water exit the tube. So my question is does anyone else out there have this issue and what is the answer to fixing this thing? So, if your WSF26C3EXB01 refrigerator ice maker is not working, ice maker not producing ice cubes or ice maker stops making ice, … Reginald Epps, How long should you use the hair dryer. I have had several new whirlpools that have iced up as well. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work... - Whirlpool fridge French door ice maker I had it serviced and the repair people completely replaced the ice maker. Any ideas what’s going on? If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. The valve requires at least 20 psi to function properly. Whirlpool Ice Maker Isn’t Turned On. To test if ice maker getting 120V AC power, using multimeter test between L and N. Note: some models of a Whirlpool refrigerator will not send power to the ice maker if the freezer door is open. When you fill overfill the ice maker, the power gets pushed and turns the power supply off. Terms — The permanent fix appears to be a new bucket and checking for blocked small drains. Any ideas? If the control board is faulty, it may stop supplying power to the entire dispenser system. The ice maker started freezing up and then when it gets so much ice back there on the walls, the ice maker quits working. I checked whirlpool because there isnt an option for samsung. Every month now i have to defrost behind the ice maker and then it works for another month or so. I will be contacting Whirlpool about this issue. It was fine. CORRECTLY REPLACE WATER FILTER: The water filter in your refrigerator can cause problems if installed incorrectly. I have the exact Whirlpool refrigerator and am having the same problem with the ice maker. GERALD MOORE 4-the most common reason I’ve seen is the I/M arm on the side of I/M. Apparently not. Our old fridge did exactly what you are talking about, it had the metal arm. In this case, check the power switch and turn it on if it is off. Is there a way to post a photo to this thread? But anyway my samsung french door fridge is 2 years old. Josh Chelpka I then used the crushed feature to have issue return in a matter of days. I don't want to condemn the ice maker yet, especially if it may be something else. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. 1 of 2 Go to page. The instructions below from DIYers like you make the repair simple and easy. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool WSF26C3EXB01. And how difficult is water inlet valve to change? If you still have a Whirlpool French door refrigerator ice maker not dispensing ice, contact Service Care today for your ice maker repair. They did check the psi the last time they were here. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. I have tried a couple things already…, 1) checked the on/off switch (it was on, still not working), 2) checked water pressure - appears to be okay, 3) filter was changed about 1 month and half ago, 4) took out the ice that was in the tray (no blockages that would be causing it not to drop ice in the bin), 5) took the bin and ice maker out completely and checked for any frozen components (none found), 6) minimal ice build up on water tube that dispenses into the maker (cleared out), 7) removed water filter (recommended elsewhere to see if the filter was clogged, not sure if this will help or not). To fix it, first remove the ice cube container, next turn the ice maker switch to off, then remove the 4 screws that hold the cover on, then gently pull the cover partially off (there will be some wires that are connected, so be careful). I have tried a couple things already… 1) checked the on/off switch (it was on, still not working) 2) checked water pressure - appears to be okay 3) filter was... - Whirlpool fridge French door ice maker #1. Its now come down to there isnt any more that the repair man can do so he said. I’m having the same issue, and I’ve noticed the trickle of water also. Troubleshoot Whirlpool Ice Maker Not Making Ice. Recently it started freezing up around bottom edges of ice bucket, forcing it up, resulting in it spilling a bucket of ice onto floor when door was opened.. The fan behind the I/M fails. When a French door refrigerator isn't making ice, the in-door ice maker could be faulty. Some ice remains in tray causing it to overfill. We've owned it for a little over 2 years and the ice maker worked fine until about last month. Our Whirlpool french door refrigerator won't make ice anymore. I think the secret may be to keep the ice maker making ice. I have same exact issue, bought mine November 2018. To determine if the door switch is defective, use a multimeter to test it for continuity. I had it serviced and the repair people completely replaced the ice maker. That does sound like the problem, make sure the door gaskets are sealing to the cabinet properly when the doors are closed. To see specific parts for your Refrigerator, please choose your exact model from below or choose the model that's closest. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. The instructions below from DIYers like you make the repair simple and easy. An ice maker can stop working for a variety of reasons. Second opinion] I have a Whirlpool French door refrigerator that has an ice machine that quit working about 6 months ago. There is also a spring-loaded flap on the left side of the freezer that will open and block the emitter board whenever the freezer door is opened. Whirlpool ice maker not working Check the power button. Two or three minutes with the hair dryer should be plenty of time, then hook everything back together and see if it works. I tried pulling out, unplugging, and turning off the water source. Joined Sep 29, 2017 This is an obvious design defect and I’m going to write Whirlpool to see if there’s any response. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. 2- I/M gears are worn due to water deposits. What is happening is that the water tube that feeds into the ice tray gets frozen shut. Out of warranty so it's a service call with up front charge then parts and labor. The fan circulates the cold air over the i/M to freeze the ice. Sad shoddy product hope they go out of business. The metal arm you move up to turn off I/m and down to turn it on. The Ice Bucket Auger is located in the ice bin and when the dispenser is activated, will rotate to pull the ice forward to the outlet chute of the bin. I also have the French door Samsung. I don’t think we have the same fridge. I have to de-ice the ice maker on the sides and bottom of the ice maker itself. 1; 2; Next. This frozen mess causes a mess. It gets stuck on the side of I\M and causes issues. After not using crushed ice, problem disappeared and no ice was spilled. Whirlpool Refrigerator WRV986FDEM01 Ice maker not making ice Ice maker not making ice is the most common symptom for Whirlpool WRV986FDEM01. 06/17/2019 by You may be experiencing Whirlpool refrigerator problems, like the freezer isn't freezing or some other temperature control issue. To determine if the door switch is defective, use a multimeter to test it for continuity. It takes 15-30 minutes to fix on average. The problem appears to be two fold. But you may have a more complicated problem, like … The water comes into the ice maker and freezes right in the water intake. If the door switch does not have continuity when activated, replace it. If the door switch does not have continuity when activated, replace it. The most common reasons for ice maker problems are: Pause feature enabled; Water line malfunction or setting; Clogged filter A single part failure is more likely to happen. The instructions below from DIYers like you make the repair simple and easy. So if you will not get power on test points, push the freezer door switch and try again. For general information visit the "How Ice Makers Work. NOTE: If the water line was not connected to the ice maker and the ice maker is turned ON and is attempting to make ice, this can cause a humming noise and sections inside the refrigerator may freeze. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Try these simple troubleshooting techniques and fixes first to save yourself money and frustration. Going through a list of Whirlpool refrigerator control board troubleshooting tips can help you solve common issues with the appliance. Whirlpool, GZ25FSrxyy2; APPROX 4 YEARS OLD. If you still have a Whirlpool French door refrigerator ice maker not dispensing ice, contact Service Care today for your ice maker repair. I have a Whirlpool French door refrigerator that has an ice machine that quit working about 6 months ago. This does not. The ice maker started freezing up and then when it gets so much ice back there on the walls, the ice maker quits working. The gear box turns very slowly but has lots of power to push the ice. Samsung has had a lot of issues with that ice maker design. Unit only 15 months old! The ice maker is not working on our French door refrigerator. The "Quick Fix" is to discontinue use of crushed ice feature and use only the cubed feature. Any help would be appreciated. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Problem continues. It does not drain into the area where ice cubes are made. Straighten the water lines out if you find any kinks. Common Ice Maker Problems. C. cnbales Premium Member. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. Whirlpool Ice Maker Isn’t Turned On. It takes 15-30 minutes to fix on average. I thought they had finally resolved the issue in court last year by redesigning the ice room and components in it. I have a Whirlpool Side-by-Side (exact model in Title) and the ice maker stopped working but the water pressure appears to be adequate. I haven't tried hair dryer method yet but will be doing that to hopefully get it working again. Thanks for your response anyway. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. Make sure that the water pressure to the valve is at least 20 psi. The door switch turns off the ice and water dispenser when the refrigerator door is open. It takes 15-30 minutes to fix on average. My wife told me this. However, if the entire ice maker is not working, then the control board is likely the cause and will need replacement. Time required 30 minutes or less ... condenser or evaporator fan not working, control system failure, sensor problems. Ice makers receive water through a small water supply line that runs from the refrigerator to a water pipe, funnel, or a water filter. WATER FILTER NEEDS TO BE REPLACED. As a result, the ice maker won’t make ice. Open the refrigerator's door and look for the door switches. One thing to note also sometimes and not everytime when i first press the ice door to get ice on the door a trickle of water comes out before the ice. I’m tired of not having ice when I get home. It may take a couple of hours for the ice maker to cycle through before it starts filling the ice cube tray again. A single part failure is more likely to happen. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . If it’s still on or jammed, continue reading. But anyway my samsung french door fridge is 2 years old. August 30 by Gregg Griffin. I’ve found serveral reasons for the I/M to freeze. Go. How would I know the PSI? February 15 by Before that we would hear water running to the ice maker and then ice coming out. © 2020 iFixit — Licensed under Creative Commons — Privacy — I was skeptical but tested her theory. It worked for about 2 months and now back to the same issue. I have been lucky in that my ice maker has not frozen up again for awhile, but I have been using quite a bit of ice during the summer months. We have the French doors. Water - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. Cause 1 Dispenser Control Board The dispenser control board governs most of the functions of the dispenser system. Good luck with that. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. MAAM. Accessibility. However, if the entire ice maker is not working, then the control board is likely the cause and will need replacement. I’ve had the same issue with this model off & on since purchase in Oct/2018 and the unit was replaced while under warranty. rvsmith2007. Yes! The problem with your ice maker might not be something significant but mere negligence from your end. I checked whirlpool because there isnt an option for samsung. If - Answered by a verified Appliance Technician If the fan has quit, the ice will harvest without being frozen. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. Press the door switches and the refrigerator temperature button three times within 10 seconds. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. The answer may be as simple as the door is ajar or the defrost timer is malfunctioning. If the door switch fails, the dispenser will not turn on. Did you check for an air leak as Jeff suggested? Repair difficulty. I do not hear any noises or anything coming from the maker at all. @gmoore91. This Whirpool from day one dropped once onto the floor randomly all day, ice in the bid forms a big frozen ball every other month and requires it to be emptied not the ice machine stopped working. Hi, From your thread here: Whirlpool french door fridge not cooling properly Its likely related, as if its not cooling properly the ice maker will never make ice. There is a white piece if plastic attaches to this are. Our Samsung ice maker in our French door refrigerator is not working properly. This has happened multiple times to my ice maker. It makes ice fine until it freezes up , then it needs defrosted like a 1960’s freezer and we start all over again. Check the temperature